Individually finished photography
Every photograph is blended by hand and individually retouched to balance natural light, accurate color, and detail. We refine each image with care, preserving the textures, atmosphere, and character of the space.
 
When will I receive my photographs?
Photography is typically delivered 2–4 days after the shoot, depending on property size and scope. Please share your intended launch date when booking. Larger productions and special requests may require a separately agreed delivery schedule.
 
When will I receive my film or reel?
Video is typically delivered within 5–7 business days after the shoot. Larger productions, additional deliverables, and revisions may affect the final completion date.
 
Can I request earlier delivery?
Please tell us your launch date before booking. We can discuss whether the schedule is achievable; an earlier delivery date must be agreed in advance.
 
How many video revision rounds are included?
Basic listing video includes no revision rounds. Premium cinematic video includes one round. Signature-level cinematic production includes two rounds maximum. Your selected service will state its allowance before booking.
 
What counts as one revision round?
One round is one consolidated list of requested changes to the delivered edit. Collect feedback from everyone approving the film and send it together. We then return a revised version addressing that list within the agreed scope.
 
What changes can I request?
Included rounds cover adjustments to the existing edit within the agreed brief, such as shot selection, pacing, and on-screen wording. New filming, new deliverables, or a substantially different creative direction are additional work and will be quoted before proceeding. Editing beyond the included allowance is quoted separately.
 
What property size should I enter?
Enter the total square footage of the spaces you want covered, including any guest house or ADU. Tell us about additional buildings, amenities, or locations so the scope can be confirmed before the shoot.
 
How should the property be prepared?
Have the property cleaned, staged, and ready before the shoot begins. Clear counters and visible clutter, arrange access to every space being photographed, and let us know about gate codes, parking restrictions, or special access requirements.
 
What if I need twilight coverage or agent appearances?
Select the relevant addition when available, or tell us what you need before booking. Twilight requires planning around sunset, and agent appearances require time to prepare and film.
 
Is a deposit required?
A 50% deposit is collected at booking. The order summary shows the amount due before you confirm.
 
Where can I ask a question?
Email brian@rivierabrandmedia.com or call 805.350.6209.